Member Spotlight

Member Spotlight: Kidspartysquad SoftPlay Rental

September 12th, 2024

Member Spotlight by Kidspartysquad SoftPlay Rental

Provide us with a brief summary of your business’ services

KidsPartySquad SoftPlay Rental offers a fun and safe play experience for kids aged 1-5 years. We provide:

  • Soft play equipment rental for parties, events, and playdates
  • Clean and sanitized equipment guaranteed
  • Variety of soft play structures and toys
  • Delivery, setup, and takedown services
  • Customized party packages available

Our goal is to make party planning hassle-free and provide an unforgettable experience for kids!

Tell us about your company’s mission and values

Mission:

“At KidsPartySquad SoftPlay Rental, our mission is to provide a safe, fun, and stress-free play experience for children, while delivering exceptional customer service and building lasting memories for families and communities.”

Values:

Teamwork and Integrity: Our team works together with honesty, respect, and integrity to achieve our goals.

  1. Safety First: We prioritize the safety and well-being of children in everything we do.
  2. Fun for All: We believe play is essential for childhood development and strive to create inclusive and enjoyable experiences.
  3. Customer Delight: We’re committed to exceeding customer expectations through exceptional service and support.
  4. Quality and Cleanliness: We maintain the highest standards of equipment cleanliness and quality.
  5. Community Focus: We partner with local organizations and businesses to support family-friendly initiatives.
  6. Innovation and Growth: We continuously improve and expand our services to meet evolving customer needs.

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?

Networking.

How do you stay engaged with trends that you see in your industry?

To stay engaged with trends in the industry, I:

  1. Follow industry leaders and experts on social media and blogs.
  2. Attend webinars, conferences, and trade shows to learn from experts and network with peers.
  3. Read industry publications and news to stay informed about the latest developments.
  4. Participate in online forums and discussions to share knowledge and learn from others.
  5. Conduct market research to identify emerging trends and patterns.
  6. Analyze customer feedback to understand their needs and preferences.
  7. Experiment with new technologies and tools to stay hands-on with industry advancements.
  8. Collaborate with other professionals to share insights and best practices.
  9. Set up Google Alerts to receive notifications about industry-related news and trends.
  10. Continuously update my skills through online courses and training to stay current with industry developments.

By following these steps, I’m able to stay engaged with trends in the industry and adapt to changes as they happen.

What is your company culture like?

At KidsPartySquad SoftPlay Rental, our culture is built around:

  1. Fun and Playfulness: We believe play is essential for childhood development and strive to create a fun, engaging atmosphere.
  2. Safety First: We prioritize the well-being and safety of children in everything we do.
  3. Customer Delight: We aim to exceed customer expectations through exceptional service and support.
  4. Teamwork and Camaraderie: We foster a collaborative, supportive team environment.
  5. Creativity and Innovation: We encourage new ideas and solutions to enhance our services.
  6. Community Focus: We partner with local organizations and businesses to support family-friendly initiatives.
  7. Inclusivity and Diversity: We welcome and celebrate diversity in our customers, team, and community.
  8. Continuous Improvement: We regularly assess and refine our services to ensure exceptional quality.

Our culture is centered around creating unforgettable experiences for children and families while maintaining a positive, dynamic work environment for our team.

What does it take to be a successful employee at your company?

American writer and business consultant, Marcus Buckingham, defines a successful employee as someone who:

  1. Knows their strengths and weaknesses
  2. Finds ways to utilize their strengths daily
  3. Works with others to compensate for weaknesses
  4. Is driven to achieve goals and succeed

At KidsPartySquad SoftPlay Rental, a successful employee:

  1. Lives our values: Embodies our culture, prioritizing safety, fun, and customer satisfaction.
  2. Takes ownership: Proactively solves problems, takes initiative, and is accountable for their work.
  3. Communicates effectively: Clearly conveys ideas, actively listens, and collaborates with the team.
  4. Adapts and innovates: Embraces change, suggests improvements, and finds creative solutions.
  5. Prioritizes customer satisfaction: Exceeds customer expectations, provides exceptional service, and ensures memorable experiences.
  6. Maintains a positive attitude: Displays enthusiasm, energy, and a can-do spirit, even in challenging situations.
  7. Continuously learns and grows: Seeks feedback, develops new skills, and stays up-to-date with industry trends.
  8. Supports the team: Offers help, guidance, and encouragement to colleagues, fostering a collaborative environment.

By embodying these qualities, our employees create unforgettable experiences for our customers and drive our company’s success!

What makes Columbus such a great place to do business?

Columbus is an ideal location for KidsPartySquad SoftPlay Rental due to:

  1. Growing Family-Friendly Community: Columbus has an increasing population of young families, creating a high demand for children’s entertainment and party services.
  2. Business-Friendly Environment: Columbus offers resources and support for small businesses, including incentives, networking opportunities, and a streamlined licensing process.
  3. Central Location: Columbus is strategically located within Ohio, making it easily accessible for events and deliveries across the state.
  4. Affordable Costs: Columbus has a lower cost of living and operating a business compared to other major cities, allowing us to maintain competitive pricing.
  5. Strong Local Economy: Columbus has a diverse economy with a mix of industries, including education, healthcare, and technology, ensuring a stable market.
  6. Family-Oriented Events and Venues: Columbus hosts various family-friendly events and has numerous venues suitable for children’s parties, providing opportunities for partnerships and collaborations.
  7. Talent Pool: Columbus is home to several universities and colleges, offering access to a skilled and educated workforce.
  8. Community Involvement: Columbus prioritizes community development and supports local businesses, aligning with our values and mission.

These factors combined create an ideal environment for KidsPartySquad SoftPlay Rental to thrive and grow in Columbus!

Social Media:
Facebook: https://www.facebook.com/kidspartysquad
Instagram: http://www.instagram.com/kidspartysquadz
Website: http://www.kidspartysquad.com