Member Spotlight

Member Spotlight: Gallagher Benefit Services

July 14th, 2022

Member Spotlight by Gallagher Benefit Services

Provide us with a brief summary of your business’ services

Founded by Arthur J. Gallagher in Chicago in 1927, Gallagher has grown to be one of the leading insurance brokerage, risk management, and HR & benefits consulting companies in the world. With significant reach internationally, our organization employs over 39,000+ people and our global network provides services in more than 150 countries.

Since 1927, we’ve been working together with you – our clients – to find effective solutions to their challenges, and our expert advisors are an integral part of your local business community.

Our values are core to our culture. Passionate service, strategic innovation, and ethical behavior form the basis of how we do business – The Gallagher Way. All with one purpose: To help you face your future with confidence.

Tell us about your company’s mission and values

We are an international sales and marketing company that plans and administers cost-effective, differentiated property/casualty and human resource risk management programs as brokers, consultants, and third-party administrators.

Our mission is to:

  • Provide superior, cost-effective risk management products and services that meet the ever-changing needs of our current and prospective clients, while continuing to strive for the highest professional excellence in the delivery of those products and services
  • Provide our employees with an opportunity for professional growth, personal satisfaction, and financial security
  • Build and maintain long-lasting, consistent, honest, and profitable relationships with our insurance markets that we recognize play a crucial role in meeting our clients’ risk management needs
  • Grow shareholder value by increasing our· client base, dedicating ourselves to increased productivity, profitability, and professionalism resulting in long-term earnings-per share growth

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?

The networking events! The Columbus Chamber does an excellent job providing members with amazing events in order to meet new people. Many of those events have led to making new friends and business relationships. From New Member Orientation, the annual Amplify event, to the Clambake and Lobster Feast, there are an abundant of opportunities to connect with others making an impact here in Columbus.

How do you stay engaged with trends that you see in your industry?

Gallagher is committed to keeping our clients fully informed of significant trends and developments in employee benefits.

Our dedicated compliance staff provides the latest research and analysis of regulations and legislation that are new and pending and provide regular updates on healthcare reform and current legislative activity. Through our ongoing data warehousing initiatives, marketplace risk assessment and trend developments are also monitored and reported to our clients.

Gallagher’s 2022 U.S. Workforce Trends Report Series—a compilation of 7 reports released throughout the year—delivers valuable benchmarking data and thought leadership on topics like health plans, all types of employee benefits, salary planning, HR technology, retirement and more. Generated from 4,000+ responses to Gallagher’s U.S. Benefits Strategy & Benchmarking Survey and other supplemental surveys, the various reports offer business leaders insight into peer organizations’ benefits and HR programs in similar industries and geographies. In effect, empowering business leaders to make data-driven informed decisions around investing in talent, improving the people experience and reducing organizational risk.

What is your company culture like?

As proud as we are of our growth, we’re more proud that we’ve been able to maintain Gallagher’s unique culture as we move into new markets and new lines. It’s a culture of ethics and service. One of collaboration in a common interest – the best interest of every client, everywhere. And it’s summed up in the 25 tenets of The Gallagher Way.

Our former chairman, Robert E. Gallagher, wrote them down in his own hand over a generation ago. Today, you’ll find them in each Gallagher office around the world. What’s more, you’ll find them impacting the actions we undertake every day.

The Gallagher Way shared values at Gallagher are the rock foundation of the company and our culture. What is a Shared Value? These are concepts that the vast majority of Gallagher staff members passionately adhere to. A few of our favorites are:

Tenet #2 – We support one another. We believe in one another. We acknowledge and respect the ability of one another.

Tenet #20 – We run to problems – not away from them.

Tenet #21 – We adhere to the highest standards of moral and ethical behavior.

What does it take to be a successful employee at your company?

Joining Gallagher means joining a global leader that helps businesses grow, communities thrive and people prosper. We look for individuals who are:

  • Independent with a self-starter attitude
  • Strong communicators with exceptional interpersonal skills
  • Excellent at relationship management and leadership skills
  • Skilled at multi-tasking, organizing and prioritizing

What makes Columbus such a great place to do business?

There are many factors contributing to Columbus’s booming economy, a book could be written about it. Three major factors are location, education and people. Due to its location, Columbus has always been a major logistical hub. This has led to many companies making Columbus their home. The state’s largest university – Ohio State, has for decades provided a strong local economy, and has provided a well-educated workforce for local companies and businesses to hire. Lastly, I believe there is a strong sense of community which provides an atmosphere of networking and collaboration. We are proud of our city, and want to see our people, companies and businesses prosper together.

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