Member Spotlight: Northwest Bank

Member Spotlight by Northwest Bank.

Provide us with a brief summary of your business’ services

Northwest Bank is a full-service financial institution offering a complete line of business and personal banking solutions, as well as employee benefits and wealth management services across Ohio, Indiana, Pennsylvania and New York.

Nationally, we support commercial customers through Corporate, Sponsor, Equipment and Restaurant Franchise Finance and Small Business Administration (SBA) lending. 

Tell us about your company’s mission and values

At Northwest, we help families and businesses prepare for what’s next by understanding each customer’s goals and needs and connecting them with our industry experts and full suite of solutions. Our goals are driven by outcomes, not new accounts. In other words, all that matters to us is that we’re doing what our customers need us to do and that we’re easy to do business with. That’s why we take the time to talk, listen and truly understand every individual situation— so we can meet customers where they are. 

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?

We’re looking forward to making and deepening relationships with Columbus-area businesses and communities so we can uncover how we can contribute to the momentum. 

How do you stay engaged with trends that you see in your industry?

We leverage industry associations and publications, peers, networking events and stakeholder insights, to name a few. 

What is your company culture like?

We are here to guide our customers and co-workers on their journey, empowering them to pursue their own version of success and happiness. We embrace progress, change and innovation and find joy in going the extra mile to solve a problem. We seek and respect the perspectives of those who are unlike us and we celebrate every win along the way. 

What does it take to be a successful employee at your company?

Success is someone who always does the right thing while taking care of their customers and coworkers. 

What makes Columbus such a great place to do business?

Columbus is the crossroads of the nation. Here we have access to a diverse talent pool that’s focused on growth and innovation. We’re happy to be part of its bright future. 

Social Media:
Twitter: https://x.com/NWSB
Facebook: https://www.facebook.com/northwest
LinkedIn: https://www.linkedin.com/company/northwest-savings-bank/ 
Website: https://www.northwest.bank/