Member Spotlight

Member Spotlight: Trolley Pub

June 15th, 2023

Member Spotlight by Trolley Pub

Provide us with a brief summary of your business’ services

Trolley Pub is a pedal-powered, eco-friendly, pub-crawling trolley for up to 15 riders at a time! We offer 2 hour tours of the city while making stops at some of the best bars and restaurants in the city.

Tell us about your company’s mission and values

Our mission is to bring people together through incredible experiences that create lasting connections. We understand that the most unforgettable moments in life often happen when we’re surrounded by the people we care about the most. That’s why we’re dedicated to offering experiences that not only unite friends and family, but also provide a fun escape from the stresses of everyday life.

We have a few core values that guide everything we do. First and foremost, we believe in our team. Our employees are fully committed to the success of our business, and their passion shines brightest when we work together.

We also take fun seriously. We’re all about creating experiences that are enjoyable, engaging, and leave a lasting impression. We want to bring smiles to the faces of our customers and create memories they’ll cherish forever.

Doing the right thing is important to us. We strive to treat our customers, staff, and local residents with respect, fairness, and honesty. We want to build trust and strong relationships that stand the test of time.

Lastly, we’re always on the lookout for ways to improve. We believe in the power of constant growth and innovation. We never settle for mediocrity and are constantly exploring new ideas to make our experiences even better.

In summary, our goal is to connect people through extraordinary experiences. Our values revolve around our dedicated team, the fun we bring, doing what’s right for our customers and staff, and continually pushing the boundaries to deliver excellence.

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?

As a Chamber Member, we are most looking forward to Chamber and community involvement, brand awareness and visibility, and celebrations.

How do you stay engaged with trends that you see in your industry?

We believe that staying engaged with trends in our industry is essential to our success. We achieve this by maintaining open lines of communication with our customers, employees, and the wider community. We actively listen to all feedback, ideas, and suggestions, as they provide invaluable insights into what works best and what the evolving needs and preferences are.

In addition, we understand the significance of social media as a powerful tool for understanding our audience and staying connected. By actively participating in social media platforms, we gain a deeper understanding of our customers’ interests, preferences, and emerging trends. It allows us to engage in real-time conversations, gather feedback, and adapt our offerings accordingly.

Moreover, we strive to be proactive in seeking out industry research, attending relevant events, and connecting with thought leaders in our field. By staying abreast of the latest developments and emerging trends, we can anticipate changes, embrace innovation, and continuously improve our experiences.

What is your company culture like?

Our company culture embraces a collective approach where employees are at the forefront of our experiences. We cultivate a laid-back yet dedicated environment, always ensuring the safety and satisfaction of our customers. We prioritize open communication, work-life balance, and a supportive atmosphere that encourages collaboration and personal development.

What does it take to be a successful employee at your company?

A successful employee will normally be a very personable and outgoing person who understands how to problem solve on the fly to help create the best possible experience for our customers while also being disciplined enough to do it safely and respectfully.

What makes Columbus such a great place to do business?

Columbus stands out as an exceptional place to do business due to its collaborative atmosphere. The ease of connecting and working with others, the shared goal of community thriving, and the unwavering support offered to one another contribute to the city’s vibrant business culture. These factors combine to make Columbus a great location for businesses and entrepreneurs seeking opportunities for growth and success.

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