Member Spotlight: The Middlefield Banking Company

Member Spotlight by The Middlefield Banking Company.

Provide us with a brief summary of your business’ services

MB is a community bank, offering a wide array of services including deposit products, mortgage lending, digital banking, business banking, and cash management solutions. What sets us apart is our commitment to local decision-making. Our loan approvals and financial decisions are made locally, ensuring a faster turnaround time and a deeper understanding of the local economic environment. This approach empowers both businesses and individuals to capitalize on opportunities swiftly and efficiently, contributing to the growth and prosperity of our community.

Tell us about your company’s mission and values

Mission Statement

• Profitably serve our communities by being dedicated to quality, safety and soundness, and maximizing shareholder value.
• Provide superior financial products and responsive personalized service, while promoting economic growth.
• Remain an independent and community-oriented financial services provider, while taking advantage of available options to expand the trade area as opportunities develop

Core Values

• Community – Fostering relationships and maintaining the tradition of local support by being a trusted ambassador of the bank. Every interaction within our communities is an opportunity to build deeper relationships with our customers and prospective customers.
• Shareholder Commitment – Continuously building shareholder value by providing prudent and fiscally responsible management combined with effective and efficient stewardship of our resources.
• Customer Service – Forging relationships by adding value through proactive and responsive service.
• Team Focus – Our team members are our most valuable asset. We support one another through collaboration, passion, and professionalism. Our people differentiate us from our competitors.

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?

The services we utilize the most is the Chamber’s extensive business connections, which encompass a wealth of resources and events. Additionally, the Chamber’s valuable industry insights, drawing upon their extensive research and knowledge base. These resources and expertise are invaluable assets that we believe will greatly enhance the business’s endeavors and contribute to the business’s success.

How do you stay engaged with trends that you see in your industry?

“Participating in various Columbus groups enables me to remain connected and well-informed about the latest local developments and industry trends. By actively engaging with these groups, I aim to foster meaningful relationships and gain valuable insights. This involvement will allow me to contribute to the collective efforts aimed at advancing our local economy and fostering a thriving business environment. Additionally, the Columbus Chamber plays a vital role in shaping our market’s business landscape and fueling economic growth. As such, I will continue to stay engaged with the Columbus Chamber and their resources they provide.” – Vance L. Steele – VP, Commercial Relationship Manager

What is your company culture like?

At MB, our culture is centered around building and sustaining mutually loyal, high-quality, long-term relationships with our customers, communities, and employees. We understand the importance of these relationships in fostering trust, loyalty, and success. As an integral part of our communities, MB is deeply rooted in fostering inclusivity and accessibility for all. We prioritize creating an environment where everyone feels welcomed, valued, and respected.

What does it take to be a successful employee at your company?

At MB, we define success for our employees by their ability to cultivate strong relationships with both our customers and the broader community. We believe that the foundation of exceptional service lies in the personalized approach our employees take, ensuring that every interaction is tailored to meet the unique needs of our customers and businesses alike. By building these meaningful connections, our employees are able to provide not only better financial advice but also tailored solutions that perfectly align with the specific needs and goals of each business. This dedication to understanding and addressing individual needs sets us apart and reinforces our commitment to delivering unparalleled service and support to our customers and communities.

What makes Columbus such a great place to do business?

Columbus offers a robust and stable economy, making it an ideal location for businesses and individuals alike. One of Columbus’s greatest assets is its prepared and skilled workforce, equipped with the talents and expertise necessary to thrive in a variety of industries. Moreover, the city’s diversified economy spans across various sectors providing continuous opportunities for growth and prosperity. With its dynamic business environment and a wealth of resources at hand, Columbus offers limitless potential for those seeking to establish and expand their ventures.

Social Media:
Facebook: https://www.facebook.com/MiddlefieldBank/
LinkedIn: https://www.linkedin.com/company/middlefieldbank
Instagram: https://www.instagram.com/middlefieldbank/
Website: https://www.middlefieldbank.bank/