Member Spotlight: PENZONE Salons + Spas

Member Spotlight by PENZONE Salons + Spas

Provide us with a brief summary of your business’ services

At PENZONE Salons + Spas, we’re more than just beauty—we’re a community for self-care. Our artists and therapists share their craftsmanship and creativity to deliver today’s trends in hair, makeup, skincare, massage, and nails. Our guests are top priority. In our holistic approach to beauty, we offer the most innovative services + products with the best ingredients to support the lifestyle, beauty + self-care our guests are seeking.

You can find six PENZONE Salon + Spa locations throughout Columbus in Dublin, Gahanna/New Albany, German Village, Polaris + Short North. Our latest innovation – a New Artist Concept Salon + Spa – can be found within BASE ONE in Dublin.

With PENZONE, it’s more than a haircut or facial – it’s an experience. Our social rooms foster community among guests + our team. Grab a Crimson Cup specialty coffee, cocktail or wine or even a healthy bite to eat with our partnership with Cameron Mitchell Premier Events. We can’t wait to welcome you!

Tell us about your company’s mission and values

Our mission is simple – at PENZONE, our professionals help improve lives from the outside in.

Our training is rigorous and thorough. We provide our artists and therapists so many opportunities to learn new skills, dive into new certifications, and take their careers to the next level to create new career paths. PENZONE is constantly evolving to meet—and exceed—the needs of our guests.

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?

Networking – connecting with the incredible local businesses in our great city of Columbus, Ohio!

How do you stay engaged with trends that you see in your industry?

Trends in the beauty industry are always evolving + we are very focused on them to remain relevant – not only for our existing guests, but those who are new to our brand.

Our Creative Educators help us keep a pulse on what’s trending. These are professionals inside our brand who play a big role in training both for existing professionals + new talent. When an innovation surfaces, our Products + Services Team at the innovation office follows our tried + true process of vetting the new product or service, training our team, and launching it to the public.

At PENZONE, we provide our artists with countless opportunities for continuing education led by world-class educators from our leading brands like Davines, Schwarzkopf, Color Wow + more. We bring celebrity hair artists from New York, LA + even the UK, to Columbus, Ohio to train our team and keep them up with trends.

We believe in elevating the salon + spa industry as a whole. We’ve been long member partners of industry organizations like Intercoiffure, the International Salon/Spa Business Network, + the Professional Beauty Association. We often benchmark with similarly sized salon + spa groups throughout the United States to share best practices + foster success across the industry.

What is your company culture like?

At PENZONE, we value innovation, education, and collaboration. We provide a supportive + inclusive environment for our artists + therapists to be the best beauty professionals they can be.

What does it take to be a successful employee at your company?

We’ve seen success time + time again within our company – both with professionals who’ve joined us decades ago + new talent. A successful team member is a goal-getter. Someone who takes advantage of the education opportunities we provide to them. A successful team member collaborates and recognizes the strength and benefits of working with a team of incredibly talented individuals.

Since 1969, we’ve been thrilled to employ over 10,000 people during our time in Columbus! We plan on continuing to provide career paths for those joining the salon + spa industries + our team.

What makes Columbus such a great place to do business?

We’re so proud to call Columbus home! It’s a thriving community filled with so many other local businesses – many of whom we partner with to do what we do!

We get really excited to hear that Columbus is America’s Fastest Growing City + a wonderful place to visit! We look forward to watching our city grow, watching our brands grow, and giving both residents + visitors alike an unmatched self-care experience!

Social Media:
Facebook: https://www.facebook.com/PenzoneSalonsAndSpas/
Instagram: https://www.instagram.com/penzonesalonsandspas/
Website: www.penzonesalons.com