Member Spotlight: Mastro’s Steakhouse

Member Spotlight by [Mastro’s Steakhouse]

Provide us with a brief summary of your business’ services

Mastro’s is bringing a new level of fine dining to Columbus, but we’ve been perfecting the art of steak and seafood for over 20 years. We’re known across the country for our world-class service, chef-driven cuisine, and live entertainment that creates an unforgettable atmosphere. Whether you’re celebrating a special occasion or just indulging in a great meal, Mastro’s delivers an experience that’s both sophisticated and full of energy.

Tell us about your company’s mission and values

At Mastro’s, we believe that a great meal is about more than just food—it’s about the entire experience. Our mission is to create unforgettable dining moments by combining the best quality steaks and seafood with warm hospitality, impeccable service, and an atmosphere that feels both upscale and inviting.

We’re all about building lifelong relationships with our guests, making sure that every visit leaves a lasting impression. Our team thrives in an environment that encourages growth, teamwork, and passion for hospitality. We never settle—we’re always looking for ways to innovate, elevate, and refine everything we do, from our menu to our service. And beyond our doors, we believe in being a valuable part of the community, fostering strong relationships with our vendors, business partners, and the people who make Columbus such a great place to call home.

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?

We’re excited to be part of the Columbus Chamber of Commerce and to connect with the incredible network of businesses and professionals in the city. The Chamber’s resources and networking opportunities will help us build strong local relationships, collaborate with other businesses, and stay engaged with the Columbus community. We look forward to being involved, learning from other industry leaders, and contributing to the city’s growing business landscape.

How do you stay engaged with trends that you see in your industry?

At Mastro’s, we’re always evolving to keep up with what’s next in the culinary world while staying true to the timeless traditions of fine dining. Our chefs are constantly experimenting with new flavors and techniques, ensuring our menu is as exciting as it is classic. Our sommeliers carefully curate wine and cocktail pairings that reflect both global trends and the tastes of our guests. We also pay close attention to what our diners love, using their feedback to refine our offerings and keep the experience fresh. It’s all about striking the perfect balance between innovation and tradition.

What is your company culture like?

Mastro’s is built on a culture of passion, excellence, and hospitality. We support one another, push each other to be better, and share a deep love for creating unforgettable experiences. We take pride in our craft, whether it’s in the kitchen, behind the bar, or on the floor serving guests. We also believe in giving back, encouraging our employees to get involved in charitable initiatives and community outreach. At the heart of it all, we’re driven by a simple idea: when our team thrives, our guests feel it too.

What does it take to be a successful employee at your company?

A successful Mastro’s employee isn’t just skilled—they’re passionate about hospitality and take pride in making every guest feel special. Whether it’s a server who remembers a regular’s favorite dish, a bartender crafting the perfect cocktail, or a chef meticulously plating a dish, excellence is in the details. We provide extensive training in culinary, beverage, and service expertise, ensuring that our team members feel confident and prepared to deliver top-tier hospitality. We also love to see our employees grow—whether that means moving up within Mastro’s or taking their skills into the broader hospitality world, we’re here to support their journey.

What makes Columbus such a great place to do business?

Columbus has an energy that’s impossible to ignore. It’s a city that’s constantly growing, innovating, and welcoming new ideas, and we’re thrilled to be a part of that. The diverse economy, strong sense of community, and thriving culinary scene make it the perfect place for Mastro’s to call home. The people here appreciate great food, great service, and great experiences—everything we’re passionate about. We’re excited to bring something special to Columbus and become a staple in this incredible city.

Social Media:
X: https://www.x.com/mastrosofficial
Facebook: https://www.facebook.com/mastrosrestaurants
Instagram: https://www.instagram.com/mastrosofficial
Website: https://www.mastrosrestaurants.com/