Member Spotlight: Visionworks
May 11th, 2023
Member Spotlight by Visionworks
Provide us with a brief summary of your business’ services
Visionworks is a leading provider of eye care services in the U.S., sitting at the intersection of healthcare and retail. We are devoted to healthy eyes. We are passionate about flawless vision. We want every person who visits our stores and affiliated doctors to have an incredible experience, in an unexpectedly simple way.
Visionworks brings healthcare expertise backed with a network of Optometrists and technicians as well as retail associates ready to fulfill vision prescription needs including glasses, sunglasses, and contact lenses.
At Visionworks, you will see the difference. While the current state of eye care is opaque and confusing, we want to make it simple for customers to see great. We get convenience. We get excellence. It’s why we respect your time, price reasonably and provide seamless experiences with on-site eye exams. At Visionworks, excellence is defined by the 100-Day Guarantee.
Tell us about your company’s mission and values
We’re on a mission to simplify eye care.
How? By making it SIMPLE to schedule an appointment that works for you. Making your entire experience HASSLE FREE.
And if you change your mind, no problem. You’re backed by our 100-Day Guarantee.
What are the services you use the most (or are looking forward to using) from the Columbus Chamber?
As Visionworks expands our presence within the Columbus market, we look forward to utilizing member events for networking opportunities in an effort to connect with our community members in addition to chamber marketing efforts that may help build brand awareness.
How do you stay engaged with trends that you see in your industry?
Visionworks stays on top of industry trends through various efforts which include being active on various social media platforms, investing in the newest technology allowing us to offer premier digital eye exams, and turning patient engagement survey results into company initiatives such as our 100-Day Guarantee, Simple Shop store design that is organized by shape and price.
What is your company culture like?
At Visionworks, our people come first. We’re passionate about making this a great place for our employees to spend their day. We’re devoted to healthy eyes, and we shape the associate, patient and customer experience by following our corporate values:
What does it take to be a successful employee at your company?
BE SIMPLE. Let’s clear the clutter. Let’s not complicate everything like our competitors. Let’s be transparent and give our customers simple eye care solutions so they can see flawlessly.
BE HUMAN. Let’s treat each other like humans. Let’s be collaborative and respectful so we can make a real difference in the lives of our customers.
BE BOLD. Let’s do things that move the needle. Let’s tap into our curiosity and embrace our entrepreneurial spirit. And when we’ve done that, let’s do even better – relentlessly seeking to improve so we continuously defy our associates’ and customers’ expectations.
What makes Columbus such a great place to do business?
The city of Columbus is a wonderful city that offers a strong sense of community and connectedness, making it one of the largest and fastest growing metropolitan areas in the Midwest. Columbus offers an abundance of diversity and inclusion which is felt all over the city. We at Visionworks look forward to providing exceptional eye care to the members of this community that we serve.