Member Spotlight

Member Spotlight: State-Wide Delivery Service

December 11th, 2023

Member Spotlight by State-Wide Delivery Service.

Provide us with a brief summary of your business’ services

State-Wide Delivery Service is a Columbus, Ohio-based courier service, founded in 1987. The company began by recognizing a need to support commercial airlines in the delivery of misrouted passenger luggage.

Over the years, State-Wide expanded operations to provide 24/7, customized, time-sensitive, same-day reliable delivery solutions for clients in the aviation, healthcare, retail, automotive, real estate, and logistics industries.

Tell us about your company’s mission and values

Our mission is to provide reliable, timely delivery solutions that sustain and grow alongside our business partners. We aspire to be an extension of our partners’ logistic chain, consistently anticipating their delivery needs and exceeding expectations with every delivery, every time.


Committed to reliability, timeliness, partnership, anticipation, excellence, sustainability, and innovation. These values guide our daily operations, fostering a culture focused on enduring partnerships, reliability, and continuous improvement.

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?

Excited to engage in chamber and community events, to create lasting connections and strategic partnerships. Continue to maintain regular interactions with chamber contacts to foster relationships, identify leads, and explore growth opportunities.

How do you stay engaged with trends that you see in your industry?

Our team remains engaged with industry trends by monitoring company KPIs for business performance, actively seeking input and feedback from clients and associates, adopting a test-and-learn approach for quick adaptation and innovation, and actively gathering industry insights from forums, industry leaders, organizations, and peers. This approach ensures a comprehensive strategy for staying informed and agile in response to dynamic industry changes.

What is your company culture like?

State-Wide Delivery Service prides itself on a strong and positive company culture. We prioritize open communication, celebrate diversity, and foster team collaboration, creating a supportive work environment. Our commitment to a customer-focused approach, building lasting relationships, and emphasizing mutual respect underscores our dedication to excellent service, strong client partnerships, and fostering associate loyalty.

What does it take to be a successful employee at your company?

A successful associate at our company embodies customer focus, thrives in a fast-paced environment, is reliable, collaborates seamlessly with the team, demonstrates professionalism, and actively fosters partnerships and relationships. These attributes collectively contribute to our team’s success and align with our company’s values and goals.

What makes Columbus such a great place to do business?

Columbus, Ohio, offers a favorable environment to do business due to its growing economy, business-friendly atmosphere, population density, strategic location as a transportation hub, tech and innovation focus, presence of educational institutions, thriving entrepreneurial community, and overall high quality of life.

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