Member Spotlight

Member Spotlight: American Collection Systems, Inc.

April 14th, 2022

Member Spotlight by American Collection Systems, Inc.

Provide us with a brief summary of your business’ services

American Collection Systems is a national leader in accounts receivable management, and we have been doing it for a long time. With more than 40 years of experience under our belt, we have witnessed just about every situation this industry has to offer. Our team has perfected the art of delivering the details to you in a personable manner, while also carrying out our services in a professional fashion. When it comes down to it: if you’re not getting your money, we’ll make sure you do! Services include:

  • Total Accounts Receivable Management
  • Customized Collection Strategies
  • State-of-the-Art Skip Tracing
  • Customized Reports
  • Daily Automatic Interest Update Available
  • Letter Series Programs
  • Dunning Notices
  • Client Account Management Access

Tell us about your company’s mission and values

American Collection Systems Inc is committed to changing the Collection Industry one call at a time. We strive to preserve Consumer dignity while satisfying all Client expectations. After 40 years leading the industry, we have created a satisfactory balance for Client and Consumer relations. We pride ourselves on having integrity at every level and in every facet of our organization.

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?

It is our main focus to continue to build new prosperous relationships within our community. With our continued rapid growth, we are always looking for bright new talent to add to our family. Business networking and Employment opportunities are key to a corporation’s success and it all begins locally. We believe Columbus Chamber will allow us to take the next step in creating new long-lasting partnerships in and around Central Ohio.

How do you stay engaged with trends that you see in your industry?

The collections industry is continuously evolving so our partners allow us to adapt to all new compliance rulings and regulations. Our partnerships with ACA and CLLA among others gives us insight to collection trends and industry highlights to guarantee compliance with federal and state law while maintaining client satisfaction. We have a prevalent social media presence which allows us to educate our consumers regarding consumer rights and enhance the client marketing experience.

What is your company culture like?

American Collection Systems is a Family owned and Operated company leading the industry for over 40 years. Being an industry leader requires us to see our employees as not just a number but a member of our family. Our eclectic group ranging in experience and background gives us the capability to handle any situation that arises. Our staff is empowered to make decisions and trained to handle our clients with the upmost respect and integrity. Our client portal allows consistent transparency to give clients peace of mind that their consumers are being treated fairly. We strive to create an atmosphere of trust, compassion, and leniency that allows us to give any interaction a positive outcome.

What does it take to be a successful employee at your company?

Drive, integrity, and respect are key success factors at our company. Our employees are continuously encouraged to pursue both personal and professional development opportunities.  At the end of the day, any employee who looks to continually better themselves, and the organization will find success with us.

What makes Columbus such a great place to do business?

Central Ohio is a melting pot of potential, among being one of the fastest growing cities in the United States. There is a multitude of potential relationships to be cultivated and business opportunities to be capitalized on. Among partnerships there is no limit on talent in Columbus.

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