Member Spotlight by Frank Mayer, thinkCSC
Provide us with a brief summary of your business’ services.
thinkCSC provides comprehensive IT support to businesses, associations and nonprofits, and K-12 schools throughout the Columbus region. From secure cloud hosting to dark web scanning to serving as an outsourced CISO, thinkCSC helps organizations exceed their goals with smart, customized and economical answers to their IT challenges. Our client-focused and technology-driven approach is reflected in the services, solutions, and expert guidance we provide.
Tell us about your company’s mission and values.
CORE FOCUS-To Invest in our clients’ enduring success.
- PERSEVERANCE: No obstacle is insurmountable. We keep at it until the job is done.
- PARTNERSHIP: We’re in this together, looking strategically at the landscape ahead.
- PASSION: We devote all of our knowledge, resources and attention to every project.
- PROFICIENCY: We study, train and plan so that whatever we do, we do it with excellence.
What are the services you use the most (or are looking forward to using) from the Columbus Chamber?
Networking with other chamber members and learning from them is one of the biggest benefits of membership. But we are also eager to share our insights with members and give them an edge on being more cybersecure and tech savvy.
How do you stay engaged with trends that you see in your industry?
In our field, it’s not enough to stay engaged with trends – we have to stay ahead of trends and threats. To do this, we have formed strategic partnerships with some of the top cybersecurity services in the country, and our President, Tom Hastings, is a member of Ingram Micro’s Trust X Alliance. This highly selective group of top IT providers connect regularly to discuss industry challenges and trends.
What is your company culture like?
thinkCSC is a family. Everyone who works for us is an integral part of the family, and we pride ourselves on the longevity and happiness of our employees. thinkCSC is actively involved in supporting the Columbus community and we work with and support several nonprofits in the area, including CPO Impact, Meals on Wheels, and Lifecare Alliance.
What does it take to be a successful employee at your company?
To be successful at thinkCSC requires the following traits:
- Aims to please
- Is business savvy
- Demonstrates genuine care for their colleagues, company, and clients
- Works hard and plays hard; their favorite vacation is anywhere with friends and family
- Is trusting and dependable
- Bends the rules where their colleagues’ and clients’ best interests are concerned
We give out an award – the “Chuck of the Year” award – each year to the employee who best exemplifies these traits, as voted on by their colleagues.
What makes Columbus such a great place to do business?
Our talented and diverse workforce and strong community partners make Columbus a great place to do business. Columbus is as diverse in industry as it is in its people.
Thanks to a multitude of universities and institutions of higher learning in the vicinity, like The Ohio State University, people with the desire to learn and grow come from all over the U.S. and abroad to learn. Many of these people develop roots and never leave CBUS!
Community partners dedicated to the city’s economic growth like Columbus 2020, rev1ventures, the Columbus Chamber, and Columbus Partnership continue to attract new companies and work with existing businesses in the area which contributes to the reputation for innovation and smart growth for which we are well known.
We’re also fortunate to have a supportive city government that fosters business development and encourages innovation.
What pieces of advice have you found to be the most helpful since starting your career?
“You can get everything in life you want if you will just help enough other people get what they want.” Zig Ziglar
“Whatever the mind can conceive and believe, the mind can achieve.” Napoleon Hill
How do you achieve a work/life balance?
I schedule and prioritize personal time with family. I have a son in the 2nd grade; our dog Max, a 3yo French Bulldog; and a great network of friends. I am involved a variety recreational and outdoor activities when I’m not working. I know the importance of these things for staying mentally fresh and capable of performing at my highest level at work.
Where is your favorite place to have a meeting outside the office?
First Watch. What can I say, I love breakfast food!