Using Social Media to Provide Customer Delight

Columbus Chamber
The Columbus Chamber provides connections, resources and solutions that help small businesses and Fortune 500 enterprises grow Central Ohio's economy.

Technology has evolved the way that customers expect to communicate with companies. In order to fill this expectation, companies need to be prepared to listen and engage with their customers in a variety of methods, particularly through social media.

Learn to monitor, respond, and interact with your customers in real-time…

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