Turning an Unhappy Customer into an Advocate

Columbus Chamber
The Columbus Chamber provides connections, resources and solutions that help small businesses and Fortune 500 enterprises grow Central Ohio's economy.

Poor customer service may be a company’s worst nightmare. Unhappy customers are likely to tell just about everyone they know when they’ve had a bad experience. This is truer than ever thanks to the ease of publicly sharing complaints through the Internet and social media.

Luckily, there are ways to transfer unhappy customers into brand advocates. Learn how by downloading this report.

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