Member Insights by Vanessa Young, Avaap
The Five Love Languages by Gary Chapman explains different ways people experience and express love. You may already know what your love language is – are you a quality time person? Or maybe you value acts of service. Avaap’s love language is a successful ERP implementation. Here’s how we know:
Words of Affirmation / Change Leadership
Those whose love language is words of affirmation thrive on verbal acknowledgement, encouragement, and words of appreciation. In an ERP implementation, change leadership is key to a successful implementation, go-live and beyond. When a change is introduced in an organization, there tends to be a dip in performance and fear from employees that they may be replaced by technology or unable to perform their new duties. Leadership, on the other hand, mainly focuses on how the new technology will automate processes and make the organization more efficient. Employee perception is driven by leaders. Change leaders champion why the organization is moving to a new ERP system, communicate how it benefits the users in the organization, and the commitment to the change for improving how work gets done. Focusing on change leadership, organizations can help employees progress through change so they are ready, willing, and able to adopt the new way of working.