Member Spotlight

Member Spotlight: PolyPay

November 4th, 2021

Member Spotlight by PolyPay

Provide us with a brief summary of your business’ services

PolyPay provides merchant processing services for all types of businesses who want to accept credit cards for payment. We offer as solutions traditional terminals, software integrations, e-commerce and mobile payments. Verticals we serve include restaurant, retail, hospitality, medical services, automotive, wineries and much more.

Tell us about your company’s mission and values

Our focus is on providing businesses with high touch customer support, transparency, industry education and savings. We tailor our services to exactly what our customers need to set them up for processing success.

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?

PolyPay enjoyed attending the Annual Chamber Clam Bake at the Columbus Zoo this past September and looks forward to future in person networking events and celebrations. We appreciate the ability to connect through membership directories, online introductions and the opportunity to share more about our company through online submissions such as the Member Spotlight.

How do you stay engaged with trends that you see in your industry?

We are always learning about new options and offerings in the merchant processing industry. We want to always provide the latest tools and services to our customers and in order to do that we must always be listening, learning and sharing. We also listen to what our customers want from us when they share the complexities and needs of their own businesses with us.

What is your company culture like?

PolyPay is very much a doors open environment. We collectively work together, problem solve and teach one another. Questions, ideas and suggestions are always welcome and team work is a daily experience. Our focus is on whatever is best for our customer and all team members have something to offer when it comes to that.

What does it take to be a successful employee at your company?

A successful team member at PolyPay is someone who is open to learning and sharing. Everyday is different for us with the customers we work with and one needs to be flexible, open to change and excellent at communicating and teaching.

What makes Columbus such a great place to do business?

Columbus is such a diverse and growing city. There are so many different opportunities to connect with entrepreneurs and businesses, attending networking events and we find that many people are open to meeting and learning about our business. We feel that there is a lot of runway ahead for us to be of service to a variety of different businesses.

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