Member Spotlight: MedOne

Columbus Chamber
The Columbus Chamber provides connections, resources and solutions that help small businesses and Fortune 500 enterprises grow Central Ohio's economy.

Member Spotlight by Holly Ritter, Director of Marketing and Communication

Provide us with a brief summary of your business’ services.
MedOne is a team of more than 150 physicians and advanced practice providers who are setting the standard for managing patients through the continuum of care.

Founded in 2000, MedOne has grown to be the largest hospital medicine practice in central Ohio, while continuing to expand its expertise to meet the needs of patients and healthcare partners. Today, MedOne provides expert acute hospitalist programs, post-acute care, pre-admission testing, staffing solutions and hospital medicine consulting services.

MedOne partners with acute care hospitals, including OhioHealth Riverside Methodist Hospital, Genesis Hospital, Magruder Hospital, Marietta Memorial Hospital, and Mary Rutan Hospital; as well as long-term acute care hospitals, including Select Specialty Hospital and OhioHealth Rehabilitation Hospital. MedOne also provides post-acute care in more than 50 skilled nursing and assisted living facilities in Ohio and Florida.

Tell us about your company’s mission and values.
We exist to make healthcare better for our patients, partners and communities. We strive to set the standard in the nation for what we do by:

  • Healing patients
  • Serving providers
  • Streamlining healthcare

We put patients first in everything we do. We are relationships-driven and value collaboration with our partner facilities to implement innovative solutions to meet the changing needs of our patients and improve facility performance. We are stewards of medical resources and are committed to delivering the right care at the right time. We are intentional about building a team that shares a commitment to our mission and each other. We value feedback and input from our team to fuel our continued growth and success.

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?
This year, we look forward to connecting with other businesses, who are leaders in their industry, to learn how they stay on top of their game, recruit the best employees and continue along a healthy growth trajectory. We also look forward to engaging with the market research team as we further our own growth.

How do you stay engaged with trends that you see in your industry?
Healthcare is everchanging, which makes it a fun industry to work in. Our team is heavily involved at the regional and national levels in the Society of Hospital Medicine, and we closely monitor trends and innovation from health systems across the country. Because of our expertise in hospital medicine, we often consult with hospitals to provide counsel about the structure of their hospital medicine programs. We also work closely with our partner hospitals and facilities to improve efficiencies and elevate clinical quality. We are solutions-oriented and dissecting and helping to solve complex problems keeps us at the forefront of our industry.

What is your company culture like?
We believe our company culture truly sets us apart. We have built our practice around our providers — ensuring they have what they need to do their best work and deliver the highest-quality care to our patients and partners. Even with the enormity of our work and the 24/7 demands of our field, we are proud that our providers say they feel supported and respected, and they are willing to go the extra mile for our patients, partners and each other. We are a cohesive team with a shared sense of responsibility and accountability, and our providers have input into decision making that impacts our practice. We believe that a healthy work-life balance is vital, so we have developed our own scheduling model that gives our providers flexibility to meet their professional and personal needs throughout their career. MedOne was named a 2020 and 2019 Best Place to Work by Columbus Business First, and we believe that recognition is validation of our approach.

What does it take to be a successful employee at your company?
It really boils down to the three things:

  • Clinical excellence
  • A passion for putting patients first
  • A commitment to putting team before self

We continue to experience rapid growth and are challenged to preserve our culture and ethos that make our practice special and successful. It is critical that we take our time to identify and hire the right individuals that share our values.

What makes Columbus such a great place to do business?
Columbus is home to one of the best healthcare ecosystems in the nation, and we are proud to be a part of it. What inspires us most about Columbus is its spirit of collaboration and innovation. Our business thrives off the collaboration between providers, as well as between our group and the leadership of multiple healthcare facilities and hospital systems. We push each other to innovate and raise the bar on clinical quality, which means better care for our communities. We believe this spirit of collaboration and innovation is the energy behind our continued growth and success, as well as the growth and success of the city.

Social Media
Facebook: @MedOnePhysicians
LinkedIn: MedOne Hospital Physicians