Member Spotlight

Member Spotlight: Centric Consulting

August 10th, 2023

Member Spotlight by Centric Consulting.

Provide us with a brief summary of your business’ services

Established in 1999, Centric Consulting is an international management consulting firm with unmatched in-house expertise which includes business transformation, AI and analytics, operational excellence, customer experience design, and technology implementation and adoption. We’re known for partnering to solve our clients’ toughest problems and delivering tailored solutions with our deeply experienced consultants. Centric Consulting primarily caters to financial services, insurance, healthcare, energy and utilities, and retail. Centric is headquartered in Ohio and has an office in Columbus. Click below to learn more about us:

Tell us about your company’s mission and values

At Centric Consulting we believe that success comes from doing right by those around us. Our company values our clients, employees, families, and our communities. With our clients, we focus on building lifelong relationships through trust, respect, and collaboration. We invest in our talented employees by constantly keeping them challenged and inspired. In addition, we value family in which our localized company structure allows for our employees to achieve balance like our clients. Lastly, we devote time to making a positive difference in our communities through community service.

Our seven core values include:

  1. Commit to delivery excellence: In all our projects, we strive to first understand our client’s needs and then deliver on our commitments 100 percent of the time.
  2. Embrace integrity and openness: We value strong, positive relationships that are open and honest, allowing us to accomplish more than we would be able to otherwise.
  3. Practice responsible stewardship: We guard and conserve company resources as if they were our own because it makes good business sense at all times, not just during lean times.
  4. Invest in an exceptional culture: We aim to hire and retain talented people from diverse backgrounds who can create a high impact for our clients and internally within our company.
  5. Ignite passion for the greater good: We are steadfast in our devotion to the communities we serve and actively promote employee involvement in community improvement projects.
  6. Strive to innovate: We value passion, determination, perseverance, and innovation. And we use these traits to remove obstacles and help our clients succeed.
  7. Live a balanced life: We encourage our employees to strive for balance in their life, and we monitor projects to ensure they have time for family, community, and personal interests.

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?

Brand Awareness and Visibility
– Member Spotlight
– Member Highlights
– Member Sponsored Email

Business Development Support
– Networking introductions
– Customized research consultations

Chamber Community Involvement
– Speaking opportunities

How do you stay engaged with trends that you see in your industry?

As a firm we stay connected to trends within the industry by reading periodicals, doing research, piloting new technology, attending networking events, and staying in touch with large universities. Our National Service Offering leaders keep up with the current trends and educate the company on some of these topics.

What is your company culture like?

Centric Consulting strives to create a healthy work-life balance through a virtual office model. This allows for employees to have a better, balanced lifestyle with more flexibility because they can live and work in their community. We also put company culture, clients, and employees first. Centric takes pride in creating an unmatched client and employee experience. We treat your business as if it were our own. Our model for success starts with who we are and who we hire. Centric operates under the mindset that client success is everything to our employees.

What does it take to be a successful employee at your company?

We are passionate about our clients and strive to create an unmatched experience for them through every interaction. A successful employee at Centric is curious, asks great questions and strives to create an unmatched experience for every client. They listen, appreciate feedback, and aim to improve themselves each day. Centric focuses on hiring those who have a hunger for learning, generating new ideas, and trying something new. We have a very low turnover rate against other firms and value our employees want to stay with Centric for the duration of their career.

What makes Columbus such a great place to do business?

Columbus has a stable economy, is a great location geographically and a desire to assist companies from around the globe relocate, expand and thrive. There are many growing industries here and people who love the city and are invested in helping it flourish.

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