Member News

Easton Town Center Named #1 Retail Center Experience in America

August 4th, 2021

(Columbus, Ohio) August 2, 2021Easton Town Center has been selected by Chain Store Age Magazine as the No. 1 Retail Center Experience in America for 2021.

“The guest experience has always been a top priority at Easton Town Center,” said Jennifer Peterson, Chief Executive of Easton. “Since opening in 1999 and throughout a global pandemic in 2020, Easton Town Center continues to focus on delivering an extraordinary experience to all who visit. We are honored to be recognized by Chain Store Age as the number one Retail Center Experience in the country this year.”

Easton Town Center received the top honor in 2019 as well. With more than 30 million visits per year, Easton is the Midwest’s premier shopping, dining, and entertainment destination. Initially opened in June 1999, Easton Town Center was co-developed by L Brands, The Georgetown Company and Steiner + Associates. Easton Town Center and Easton Gateway consist of over 240 retail, dining, and entertainment venues all within the City of Columbus. It is managed by Steiner + Associates.

Throughout the pandemic, Easton continued to open new stores and restaurants, including in its New District, as well as adjusted to the unique needs of the consumer by providing carryout and delivery of products, hosting outdoor, safe events and providing one-of-a-kind attractions guests can only find at Easton Town Center. To read the Chain Store Age article about Easton Town Center, please click here.

For a link to photos of Easton Town Center, please click here.


About Easton

Co-Developed by The Georgetown Company and L Brands, Easton is a 1,300-acre mixed use destination located in the northeast quadrant of Columbus, Ohio. The master-planned development includes a business park with 30,000+ employees, a town center, a large format power center, residential development, hotels, automobile dealerships, indoor and outdoor athletic fields and more. At the heart of the master planned development is Easton Town Center, the Midwest’s premier destination for shopping, dining, and entertainment with over 240 best-in-class shops, restaurants, and entertainment venues. Ranked among the top 30 highest-performing retail centers in the U.S. with sales over $1 billion, Chain Store Age named Easton Town Center the No. 1 Retail Center Experience in the nation in 2019 and 2021 and it was also designated a Top Five Most Innovative Malls in the World by Inside Retail. Easton was selected as a Top 10 COMEBACK Retail Center Experience, based on the response to COVID and the safe phased reopening. Easton Town Center was co-developed by L Brands, The Georgetown Company and Steiner + Associates, and is managed by Steiner + Associates. It is currently undergoing a $500 million expansion which features 140,000 square feet of new entertainment, restaurant, hotel, and retail offerings, in addition to 125,000 square feet of new office space and living options including recently opened RH Columbus, The Gallery at Easton Town Center, Forbidden Root, The Beeline, Crimson, Dragon Donuts, LemonShark Poké and Makai Grill, Pins Mechanical, Slurping Turtle, True Food Kitchen and Ivan Kane’s Forty Deuce Café & Speakeasy Supper Club.

MEDIA CONTACT: Rochelle Young | 614.416.7100