Member Spotlight: Safe Passage Consulting

Columbus Chamber
The Columbus Chamber provides connections, resources and solutions that help small businesses and Fortune 500 enterprises grow Central Ohio's economy.

Member Spotlight by Rick Minerd, Business Development Manager, Safe Passage Consulting

Provide us with a brief summary of your business’ services.
Our team is comprised of current and former law enforcement and military personnel committed to delivering high quality products and service for our client’s safety and security needs. The outstanding team we’ve assembled has a vast range of expertise in disciplines such as Emergency Management, SWAT/tactical operations, police/military training, workplace violence prevention; as well as counter-terrorism, criminal or background investigations, cyber-security and substance abuse prevention.  Our subject matter experts offer nearly 150 years of real-world experience.

Tell us about your company’s mission and values.
With our operations based in Central Ohio, Safe Passage Consulting’s primary focus is providing our clients with the industries best preparedness and protection solutions.  Our goal is to help facilitate the continued success of your business, educational institute, healthcare facility, retail or service enterprise, by transforming risk and vulnerabilities into a competitive advantage. We offer services that assist with mitigating and managing risk to people, infrastructure, assets, and reputation.

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?
We believe the Columbus Chamber brings credibility to ourbusiness. The networking and mentorship that’s offered through the Chamber will continue to increase our positive perception among consumers and fellow business owners.  At Safe Passage Consulting we’re hoping to grow our business by more than just advertising through the Chamber, but learning more from so many other successful member companies.

How do you stay engaged with trends that you see in your industry?
Safe Passage Consulting distinguishes itself from its competitors by utilizing the expertise of only current or former law enforcement and military personnel. We are continuously conducting training and research to remain on the cutting edge of current trends and instructional tools, in order to offer the best preparation and services available.

What is your company culture like? 
At Safe Passage Consulting, we don’t just hire anyone.  The foundation of our company is built on the strong desire to be the leader among safety and security services.  To be a part of our team, members must possess not only the experience to deliver a high-quality product, but the innovation to find creative solutions, the unwavering commitment to keeping people safe, and the enthusiastic attitude necessary in ensuring our clients satisfaction.

What does it take to be a successful employee at your company?
We believe there are different attributes that can define a successful organization, from capitalization and execution to leadership. We feel as though it’s as much our duty to make our employees successful as it is theirs, by ensuring they feel engaged and valued. At Safe Passage Consulting we believe if our employees are satisfied with their work, they will in turn have a major impact on the growth and success of your business.

What makes Columbus such a great place to do business?
Columbus, Ohio is one of the hottest places to launch a new business.  It’s already home to one of the largest universities in the country in The Ohio State University, which makes it ripe for recruiting future young talent. Columbus has several Fortune 500 companies that provide a strong economic foundation.  Its manufacturing, shipping, retail, and culinary industries make it an exciting and vibrant area.  A key ingredient that coincides with sustained growth for an area such as Columbus, is a greater reliance on the need for dependable safety and security services.

What pieces of advice have you found to be the most helpful since starting your career?
Early on in our business venture, I was given advice about the importance of product differentiation from our competitors in the security industry. That’s why our team at Safe Passage Consulting has remained committed to providing training and consultation, customized specifically to fit the evolving needs of our individual customers. 

How do you achieve a work/life balance?
As a father and husband who’s worked in public safety for the past 27 years, I understand the need to strike a balance between work/life.  While we all strive for perfection, even in our careers, its ok to ask for help. Delegation at work is important. Without it, we can’t be at our best with the ones at home who mean the most.

Where is your favorite place to have a meeting outside the office?
 My favorite place to have a meeting outside the office is at a quiet local coffee shop or café.  A relaxing atmosphere and a hot cup of java makes for the perfect place to meet a new client.  It gives off a friendly vibe, it’s not too loud, which makes a great place to learn more about what safety concerns that keep our perspective client up at night.

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