Member Spotlight: Liberty National Bank

Columbus Chamber
The Columbus Chamber provides connections, resources and solutions that help small businesses and Fortune 500 enterprises grow Central Ohio's economy.

LibertyLiberty National Bank is your commercial lending partner in central Ohio.  We are a community-focused bank established in 1893 with a new lending office in Westerville.

Assistant Vice President, Commercial Lender, Dina Shultz, answered our member spotlight questions below.

Tell us about your company’s mission and values.

Vision Statement: “A Customer for Life”

Mission Statement: “Our employees are engaged and empowered to understand and provide the best solutions to customers and communities to enhance their success.”

What are the services you use the most (or are looking forward to using) from the Columbus Chamber?

The Chamber team is awesome at helping me fine tune my lofty ideas.  The introductions are invaluable and I do intend to take advantage of the research component as well.  I also think the work the chamber does on the talent front is important.  In a global business world, we are now competing internationally for talent, whether or not we sell internationally.  Having good data, and an advisor like the chamber, can sometimes make or break a negotiation and getting the right talent in the door and give us an edge over our competitors.

How do you stay engaged with trends that you see in your industry?

We are active members of associations like ICBA (Independent Community Bankers Association), and OBL (Ohio Bankers League).  We also try to stay on trend with general business news through Columbus Business First and Columbus CEO along with some events from the Chamber.

What do you think differentiates you from your competitors?

We provide a variety of custom loan options, which is something you won’t find at most banks. We make local decisions and that means we can take the time to hear your story and find a way to help.

What is your company culture like?

The Liberty National Bank culture is one that enjoys giving back to the community and spending time in the community. We contribute thousands of service hours to more than 100 different community organizations. We truly Commercial Lenders - Final 2016care about our clients, employees and our communities. We take excellent care of our clients, and when the opportunity presents its self, we do business with them first.  We understand that way, together, our communities are stronger.

What advice would you have appreciated hearing when first starting your career?

Don’t stretch yourself so thin that you’re not effective at anything.  Pick and choose your commitments so you can excel.

How do you achieve work/life balance?

I don’t believe in work/life balance.  I think if you do business with your friends, your work becomes your life, and a lot more fun. I view any new customer as a customer for life. That means I value your relationship with us from day one and you’ll always be treated with respect and given the best the Bank has to offer.

What business leader do you admire the most and why?

Gosh, so many, in our area to choose from!  Hard since we were recently named one of the friendliest communities for women business owners.  I can’t choose just one but I will reflect on someone I met and heard recently.  Lisa King of Brownie Points is amazing.  She is energetic, fun, funny and passionate.  She built her business from “scratch” not once but twice.  She is the embodiment of perseverance.  Great story teller and success story.

Where is your favorite place to have a meeting outside of the office?

My client’s offices are usually great.  Gives them extra comfort being in their environment and it gives me a glimpse into how they operate.  Next best, the local coffee shop!

Westerville Office - newWhy do you think Columbus is a great place to do business?

Columbus is great to business because it’s big enough that we have a little of everything from manufacturing to a wide selection of service based business; we have some home grown large national and international companies; but we also have plenty of independent startups.  It’s also wonderful because although we have the resources of the larger cities, we have the feel of a true community and with a simple introduction from a friend, or your wonderful Columbus Chamber partner, you could be having coffee with the next newest, brightest CEO.

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