In its 25th year, the Small Business Forum and Leader Award (fondly
SBFLA) program honors and recognizes leaders of small businesses who
have achieved company success while contributing to the development of
our community. We are grateful for the support of our Presenting
Sponsor Commerce National Bank and Partner Business First, plus
numerous sponsors who make this program possible. Each day before the
2009 Small Business Forum and Leader Award, we'll profile our
Finalist: Under $1 Million in Revenue – Mike Figliuolo, thoughtLEADERS
Mike graduated from the United States Military Academy at West Point in 1993 where he was an honor graduate (top 5% of his class) and a distinguished cadet. Upon graduation, he was commissioned as an officer in the United States Army. He spent five years as an Army officer in a variety of roles including Platoon Leader, Executive Officer, Personnel Officer and ROTC Instructor at Duke University. In these roles, he had direct line management experience running organizations of up to 30 personnel.
After leaving the Army, he joined McKinsey and Company as a management consultant where he served clients in several industries on a variety of issues. He also published many of his findings in professional development documents proprietary to McKinsey as well as publishing an article in The McKinsey Quarterly. Mike was promoted multiple times and went from Business Analyst to Engagement Manager in just over two years. Next, Mike joined Capital One Financial (COF) as Group Manager of Strategy & Analysis. The initiatives his team put in place in 2002 delivered an incremental $125MM of net income in 2003. Mike was promoted to Director of Specialty Collections in 2004 where he was responsible for $1B in collections, a $125MM budget and the performance of 150 employees. In the first 6 months of 2004 his teams decreased costs by $11MM without negatively impacting top-line performance.
Most recently, Mike was Vice President, Quality Improvement, Customer Service, Business Development & Service Support for Scotts LawnService where he was responsible for acquisitions, division strategy, technology infrastructure, customer service, and franchise operations. Previously, he was Vice President, Strategic Planning at The Scotts Miracle-Gro Company (SMG) where he was responsible for setting the strategic direction of the company by working directly with the executive team (CEO, CFO, Division Presidents) to assess where the business should be headed long-term and then identifying opportunities to achieve corporate goals. Mike founded thoughtLEADERS, LLC in 2004 and serves as its Managing Director. thoughtLEADERS is a professional training and coaching firm that helps corporations improve their leadership, strategy and communications skills.
Award recipients will be announced at the 2009 Small Business Forum and Leader Awards on November 10, 2009.